FAQ
Shipping
We ship worldwide. Depending from where you placed your order and what way of shipping you choose, shipping usually takes between 2 and 14 workdays.
We ship Mondays, Wednesday & Fridays.
National shipping in Germany with DHL takes approx. 1-3 workdays.
Shipping inside the EU takes approx. 3-7 workdays. (Deutsche Post / DHL - tracked)
Worldwide international shipping takes usually 5-14 workdays. (Deutsche Post / DHL - tracked)
Final shipping costs are calculated during checkout. For more information please check our shipping policies.
Germany: 4,99 Euro
free shipping from: 100 Euro
EU: 8,50 Euro
free shipping from: 150 Euro
Rest of the world: 12,50 - 20Euro
free shipping from: 200 Euro
all shipping fees will be calculated at checkout dependi
Of course you can return every item, especially when your hat doesn't fit, we're happy to exchange it for you!
But please bear in mind, that we customise most of our products specially for you. So try to measure and choose as good as possible!
For further & detailed information please check our return policies.
sizes & measurements
A flexible measuring tape as is customary for sewing is best suited to measure the head circumference. In case of need, however, a piece of twine can also be used (these can be simply lead around the head and then measure with a normal measuring tape /ruler).
Then face a mirror. Fix the front end of the measuring tape in the middle of the forehead & put it just above the ears once around the head. The tape measure should just be as thight as you want your hat to be.
If you want to be safe, you can add an extra 0,5 cm-1cm.
products
In our shop you can choose between products "in stock" & "preorder" items.
Products we have in stock we will ship the next working day.
Preorders will be made within max. 2 weeks and then shipped straight away.